Support for SMEs

So You Think You Know Your Competitors? Think Again.

A brand-new car sold by a vending machine and a robot that brings in the laundry - in this article, we'll explore how to prepare for new competitors entering the market.

Customer Service Innovation: What You Need to Know

At its core, customer service is simple: Make sure your customers are happy. But even if you’ve succeeded in making your customers happy for a time, constantly improving your customer service should be a goal for you and your business, as it can help you stand out from competitors.

Innovative Ways of Preventing Harassment in the Workplace

Preventing harassment in the workplace isn’t a new problem, but it’s becoming something we discuss more often and more openly. Harassment can lead to distress, mental health issues and other overwhelming feelings—and on top of all that, it’s illegal.

A Strategic Approach to Starting a Successful Innovation Program

I’ve recently been advising a range of leaders in how to start successful innovation programs. A couple are relaunches of efforts that were abandoned in the past, and others are starting from scratch in organizations (and sectors) that are more comfortable with the status quo.

Startup Ideas are NOT Inspired on the Spur of the Moment!

Based on research in the market and in many countries, I tried to figure out the exact mechanism by which startup ideas are created. Aim is to facilitate and expedite this process for would-be entrepreneurs. Is it mainly a matter of brainstorming effort or are external factors at play?

Essential Tips for Safeguarding Your Startup

Starting your own business can be an exciting but challenging endeavor. Even for those experienced in management, entrepreneurship can be daunting. With unexpected obstacles that constantly crop up, you need to protect your business from day one if you wish to succeed. Here are some essential tips for safeguarding your startup:

5 Tips to Drive Innovation in Your Small Business

It’s a fast-paced business world out there where innovation is the name of the game and a powerful tactic that ensures long-term success. After all, if your company is not innovating and reinventing its processes across the board, then you’re falling behind.

6 Pitfalls to Avoid in Innovation Development

Before investing in your company’s innovation development, it’s important to develop a strategy for collecting and evaluating ideas. Having guidelines in place to thoroughly vet ideas, value diverse opinions, prioritize scalable and sustainable results, and other areas of innovation management can set you up for success over the long term.

Multi-tasking – The Challenge of Intermediaries in SME Support for Innovation

In view of creating more competitive regions and industry sectors, innovation capabilities of SMEs play a central role. SMEs are strong economic drivers in many countries, and their ability to innovate will determine the health of national and regional economies in the future. A key support for SMEs in their innovation efforts are public innovation support programmes.

Behavioral Innovation: The Need to Pivot, Why We Don’t and What We Can Do About It

When was the last time you seriously thought about your blue chip investments going broke? At what point will those shares be worth nothing? Although it may sound ridiculous, the question is serious because at the current rate of disruption, half of the Australian Stock Index S&P 500 will be replaced over the next 10 years (Anthony S D et al, 2016). Where does that leave your investments?

IMP³rove Report: Effective Innovation Management Support

This collection of case examples of IMP³rove innovation management support services for SMEs to gain competitive advantage illustrates the needs of key stakeholders in the innovation ecosystem. The case examples show how a wide variety of effective support services utilising the IMP³rove offerings address these needs.

12 Tips for New Business Owners in the First 12 Months of Their Company’s Life

If you are starting a new business you may be feeling a little overwhelmed by the number of decisions you need to make. You may wonder what secret tricks successful business owners used to ensure that their companies grew in the right direction. Here are twelve tips that you should use in your first twelve months in order to make sure that your company has the best chance to succeed.

Tips to Achieve an Innovative and Differentiated Startup Project

This is the era of rapid changes and disruptive innovations, and no startup, irrespective of size or industry, should be launched without a high degree of innovation and differentiation. This article is about the why, what, and the how— the systematic way to achieve this, based on the long international experience of the author, Dr. Stephen M. Sweid.