Frugal Banking: An Opportunity to Create Customer Value in the Future?
Investments that are necessary to innovate and serve customers are no longer sustainable while COVID-19 hastens the need to exploit the potential of digital innovations. Serving customers accurately during unprecedented times requires a new mindset and business model innovations. If banks respond to customer requirements in completely new special situations, they can gain trust and integrity and become winners of the crisis.
How has COVID-19 Accelerated Trends in Customer Service?
Since the outbreak of COVID-19, customer behavior has changed dramatically. To survive, businesses need to adapt by accelerating customer service trends that already exist.
Have You Done Your Homework? Aspirations, Blessings and Curses of Working Remotely
One of the most significant ways the COVID pandemic impacted work has been to get much more of it done from home. Subscriptions to extra bandwidth and virtual meeting platforms skyrocketed. People’s imaginations and their capacity to make new things happen and change their work habits accelerated overnight.
Digital Tools and the Future of Remote Work
Until about four months ago, remote work was somewhat of a rarity, and, at very least, something most people were unfamiliar with. One of the few COVID-19 silver linings, however, was that many companies were forced to have their employees work remotely due to stay-at-home orders. This meant more time with families, less time in transit, and, for a lot, a surprising sense of comfort at "the workplace."
What Do Leading Innovators Do Differently
Every year, IdeaScale hosts the global Innovation Management Awards and honors winners in three different categories: engagement, process, and implementation. We see these categories as the cornerstones of any successful innovation program, so the winners this year actually excel at each of these things.
How COVID Impacted 2020’s Innovation Trends
Every year, IdeaScale undertakes a comprehensive audit of our system data, our customer conversations and survey data in order to develop report on the state of crowdsourced innovation.
How Can AI and IoT Help in the Fight Against the COVID-19 Pandemic?
The mix of IoT and AI is being used by tech enthused agencies for curbing the rise of coronavirus cases, and flattening the curve. Read all about it here.
The World has Changed: Is Your Organization Ready?
The COVID-19 epidemic has had a tremendous effect on many aspects of our lives and resulted in a significant change in the workforce, and on the very way that individuals and organizations work. Suddenly, without warning, it seems that the entire business world shifted to Zoom and its competitors in a day, since it offered a concrete solution to the challenges raised by the current crisis.
Preparing a Team For Transition To Remote Work In COVID-19 Environment
In the wake of the coronavirus pandemic, many companies have implemented mandatory work-from-home policies to help contain the spread of COVID-19. While large companies have the resources and experience to foster a massive ‘home office shift’, smaller companies who have never implemented such policies before are facing numerous questions regarding this new work arrangement.
The Key Steps Innovation Professionals Should Take in a COVID-19 Environment
Obviously COVID-19 is having an enormous impact on all aspects of our lives, with the scope and scale of business disruption being immense and incredibly challenging. But disruption is what innovation people are generally excellent at responding to, so the question becomes - “how do you and your team support your organisations within this environment?”
The Day After the COVID-19
We are in the midst of a fascinating period. The most interesting thing is what will be in the day after. It’s going to be a process. There isn’t going to be a point in which we know that we are “after.” The process looks different in every country and the duration of the process will also be different.
How Remote Working Jumped the Queue in the Future of Work
The COVID-19 situation isn’t just affecting the way businesses work, it’s shaping discussions about how they will in future, too. Recent global events have affected businesses in unimaginable ways, testing them in a manner not seen in several generations. However, present circumstances have also fast-forwarded several conversations surrounding the future of work.
Coronavirus Crisis Only Heightens the Need for Innovation and Co-Creation
Those of us that work in the innovation management sector need no convincing of the benefits that it can bring to businesses and government departments all over the world. Adopting an innovative culture and approach allows an organisation to survive and thrive in the highly competitive modern business world and helps prevent them from becoming irrelevant or even obsolete.
8 Tips for Startup Entrepreneurs During COVID-19 Crisis
The coronavirus pandemic is turning out to be an international economic crisis, with ramifications for all industries and markets, similar to the crisis of 2008. A cross-border economic crisis affects companies large and small, challenging an organization's management and its employees.
The Opportunity has Never Been This Big for Reinsurers to Invest in Innovation and Startups
In recent years, reinsurance companies have been closely working with startups. Among such joint endeavours, one can count the scouting for new technologies in order to integrate them with clients (insurance companies) and commercial business relationships with startups to which they have provided reinsurance in cases of events related to the policy coverage.
Open Source Respirator and Low Cost Ventilator Efforts to Fight Coronavirus (COVID-19)
Calling all doctors, nurses, designers, engineers and designers: join one of the amazing Open Source Ventilator Projects to contribute your passion, creativity, time and expertise to help develop low-cost ventilators to fight the Coronavirus (COVID-19).
Open Innovation Helps in the Fight Against COVID-19
The Coronavirus is having an equal impact on companies, giant conglomerates, and startups. Companies are dealing with the crisis in various ways - let's look at how in this article.
Digital Twins: A Smarter Way of Commerce
Digital twins, a new means of representing products in commerce, enable merchants to craft powerful experiences and connect easily to new sales channels.
Recent Innovations in Translation and Localization
In this article, we'll have a look at translation and localization industry trends. We'll learn the difference between the two, how they help companies connect with customers globally, and trends in both areas.
Why Digitalization Doesn’t Change the Way Companies Innovate
Will digitalization fundamentally change the way companies innovate? Our answer is no. While digital technologies hold enormous innovation potential, they belong to the sphere of “solutions” and are means to a higher purpose.
2020/1920 in Hindsight: Will 2020 Mark the Beginning of a New Era of Roaring Twenties?
There is no doubt that history is one of our greatest teachers, and the big question at this stage is whether history will, in fact, repeat itself. We'll compare workforce trends from the 1920s to the 2020s in this article.
The Future of Email Marketing: Trends and Predictions for 2020
The importance of email marketing when spreading the word about a product or service cannot be overstated. Studies show that for every dollar spent on your email marketing campaign, you can get up to $44 as your ROI. This is 44 times more than other marketing channels like TV ads.
Improving Safety in Extreme Work Environments through IoT
Sustainability is a widely known concept. However, finding a balance for its three main pillars (society, economy, and environment) is not easy. Society demands that companies respect and protect the environment while generating benefit, improving the country’s economy and respecting every member of society.
Looking to 2020 and Beyond: Innovation for Trust-Building in Local Government
It probably comes as no surprise that, according to Pew Research, trust in government is at an all-time low. An abysmally low 17 percent of Americans believe they can trust government to do what is right either all of the time or some of the time.
10 Ways Medical Innovation will Transform Our Lives Over the Next Decade
Emerging technologies look set to transform the healthcare industry. In this year's Global Innovation Index, Francis Collins, Director of the National Institutes of Health (NIH), explores some of the innovations that could have the biggest impact in the next decade. Here's a summary of those findings from the report.
How Is Digital Innovation Changing Marketing?
In 2013, Adobe conducted a comprehensive research study and found that 76% of marketers believe that marketing changed more in the past 2 years than in the previous 50. Digital technologies were changing rapidly, impacting how marketers build their strategies and market to their audiences. Today, fast digital innovation has been replaced with the strategic implementation of new technologies in marketing.
How AI will Help us to Diagnose Disease Faster and More Accurately
Chinese internet-based technology and cultural enterprise Tencent is using AI innovations in medical imaging and data mining to provide better, faster, more comprehensive diagnoses. In this extract from the GLOBAL INNOVATION INDEX 2019, Tencent’s Founder and Chief Executive Ma Huateng looks at the revolutionary impact of AI and big data in China’s healthcare service.
Four Ways Data is Improving Healthcare
Harnessing medical data can, and will, improve healthcare, writes GE Healthcare President and CEO Kieran Murphy in the GLOBAL INNOVATION INDEX 2019. This article is part of a series about the power of innovation to solve social and economic challenges. Stories and statistics are drawn from the World Intellectual Property Organization’s Global Innovation Index 2019.