CX Network is an online resources portal for customer experience, service, insight digital and marketing leaders and provides value-rich content to its members. It’s free to join and benefits include:

  • Access to expertly produced market reports, CX TALK videos, white papers, interviews with industry leaders, case studies, podcasts and more
  • A weekly newsletters with a round up of the latest content
  • Exclusive invitations and offers to attend our global customer experience events
  • Networking opportunities with an extensive community of CX decision-makers



The Big Book of Customer Insight, Data & Analytics

Customer insight, data & analytics have become an integral part of customer experience. With constantly rising customer expectations and an increasing demand for a quicker service, more channel choice and a highly personalised interaction, the only way you can achieve all three of these and ensure you’re providing an excellent CX is by truly knowing your customers.