Eric Goldschein

Eric Goldschein is an editor and writer at Fundera, a marketplace for small business financial solutions such as small business credit cards. He covers marketing, HR, entrepreneurship, and small business trends.

Customer Service Innovation: What You Need to Know

At its core, customer service is simple: Make sure your customers are happy. But even if you’ve succeeded in making your customers happy for a time, constantly improving your customer service should be a goal for you and your business, as it can help you stand out from competitors.