Hey Interface, What’s New?! – Conversational Commerce: People, Problems and Pitfalls

Apple’s anticipated addition to the Smart Speaker conversation will be released on Friday. Much as been said about this speaker and the broader commerce implications resulting from the confluence of voice recognition and AI technology. A confluence dubbed as conversational commerce by Uber’s Chris Messina in a piece published on Medium in 2015.

How Big Data is Sure to Give Your Business a Competitive Edge

Just like oil became a valuable commodity in the 20th century, data is also proving to be priceless to companies and business organizations in the 21st century. Data analysis specialists have projected that by the end of 2020, business enterprises will have data amounts equivalent to 44 zettabytes, or 44 trillion gigabytes.

Defining and Demystifying Retail Experience Futures

It's that time of year, following the holiday excess many of our waistlines are looking a little fuller and our email inboxes are full of newsletters, including 2018 predictions and the key trends to consider.

Key Customer Service Trends You Need To Be Aware Of

Customer service is an essence of modern business. It surpassed prices and products as the most important brand differentiator a long time ago. According to the recent survey, almost 100% of global consumers claim that customer service is crucial in their choice of the brand. That’s why you need to stay up to date and learn about the key customer service trends in this article.

How Quantum Computers will Advance Machine Learning, Big Data, and Artificial Intelligence

Quantum computers will allow artificial intelligence, big data, and machine learning to become far more advanced. Many researchers are working on the advancement of quantum computers, and it won't be long before their use becomes widespread.

Do We Need a Digital Bill of Rights?

That the new Apple iPhone X uses facial-recognition software (FRS) to unlock the device rather than a pin or fingerprint, underlines the importance of this burgeoning technology. We will likely see a massive spread in the use of FRS which will bring many benefits but some serious risks which we need to start addressing now.

7 Ways Startups can Foster Innovation through Sustainability

Here’s a spoiler: 90% of all startups fail. The 10% that make it have one thing in common - they all are bringing in innovation through sustainability. These startups are all about evolving by providing faster results with less wastage. It’s a never ending process of innovating for the present and future generations.

From the Future to the Present: Visualization and Innovation

Recent discoveries of exoplanets that are relatively close to our solar system are used to illustrate the importance of “visualization”—of future consumer lifestyles, work and recreation, and product and service preferences—for the process of innovation. Different aspects of the visualization concept are discussed, including distinctions between consumers and companies, the importance of widely shared images and competition, and a possible role for Zen philosophy. Particular attention is devoted to visualizations associated with digital innovations, such as smartphones, voice assistants and the internet of things. A key conclusion of the discussion below is that the concept of disruptive innovation should be expanded to include the idea of disruptive visualization. The latter phenomenon will probably become more prevalent in the future.

AI is Best Delivered as Service because there is Always Something that Needs Special Adjustment

In this Innoboard interview with Dr. Joseph Reger, Fujitsu Fellow and Chief Technology Officer at Fujitsu EMEIA, he discusses his take on the nature of innovation, the best opportunities for using AI at Fujitsu, why AI is best delivered as a service rather than a product, and much more.

Are Corporate Innovation Centers The Last Hope for Companies Too Big To Fail?

Companies once deemed “too big to fail” are increasingly exposed to failure. The threat of disruption is everywhere. Startups are taking on the Goliaths in every market. Scores of malls across the United States are in collapse. Many household brand names are losing ground or even shutting completely. Regardless of industry, businesses face digital Darwinism, the evolution of technology and markets. Disruption is just a matter of when, where and why. To compete, executives must make tough decisions but more so, they must look to new horizons for new insight and direction. Whether companies thrive or cower in the face of digital Darwinism is a choice.

The Digital Tsunami

These days, when migrants arrive at a refugee camp, one of the first things they ask for is access to WiFi and electricity to recharge their cell phones. Their smartphone is as basic a resource for survival as food and water. This is a vivid reminder of the fact that we are fully immersed in a digital world.

Artificial Intelligence is an important Component of Digital Transformation

We are all part of a giant transformation, “digital world is eating up physical world” – enterprise, individual, activity, relationship, emotion, etc., almost every entity around us is getting through some degree of digitization. Michael Wei, Director of Samsung AI research center in the US, discusses the current developments, activities and challenges in artificial intelligence and its part in the digital transformation agenda.

Creating a Practice of Lifelong Learning with Pamay Bassey

Pamay Bassey is a multi-talented professional with deep expertise in learning theories derived from artificial intelligence research and practical experience designing and developing highly-rated learning solutions. In this week’s episode of the Innovation Ecosystem Podcast Pamay discusses how she went from employee to entrepreneur to intrepreneur, and how to provide engaging opportunities for employees where they feel like they’re being challenged or learning new things on a regular basis.