creative problem solving

Urgently Wanted: The Design Driven Manager

The potential of Design Thinking becomes more and more visible because organizations like Apple, Coca-Cola, IBM, Nike en Proctor & Gamble not only show overtly that they use it, but start showing significant results. They outperformed their peers in the last decade with 219%, measured by the Design Value Index (assessment by Design Management Institute).

Community Innovation is Led by Positive Deviants

Positive Deviance (PD) is an idea which is based on the observed principle that in any community there are people who adopt unusual and successful approaches to problems that beset the whole community. These people are the ‘positive deviants.’

Innovation Method – Copy and Paste

One of the most common operations performed on a computer is copy and paste. We copy a section of a webpage and paste it into a document. We take it for granted. We grab an idea from one place and put it to use in another. So why not use this method for your next product or service innovation?

Asking the Important Questions: A Guide to Design Thinking And a Better Way to Serve Customers

Design thinking should be a way of life for senior managers. Melba Kurman spoke to Sara Beckman, design and innovation expert at Haas School of Business at the University of California, Berkeley, about how to apply design thinking to the innovation process.

How to Combine Innovation with Lean and Six Sigma

Innovation never takes place in a vacuum cut off from other initiatives to improve performance. Doug Collins takes a look at how to team up with people in the Lean and Six Sigma processes.