Innovation ain’t what it was. It was once the province of a department, with a clear remit: new product development. Today, it’s everywhere. It concerns not only products and services, but also processes, technologies, business models, pricing plans, and routes to market, even performance management practices – the whole value chain in fact.
Health clinics are a common feature of most urban health care landscapes treating ailments and illnesses not serious enough to be treated by hospitals. But when was the last time you ran into a “clinic of innovation” – a clinic that treats ideas rather than patients? Chances are pretty low, unless you happened to be in Norway recently.