How To Effectively Deal With Unhappy Clients

No matter what the nature of your business is, you will inevitably encounter unhappy clients. Whether this is because it’s the fault of the company or something that couldn’t have been prevented – your first priority needs to be solving the problem.

The Problem with Open Innovation Web Portals

Michael Fruhling doesn't like open innovation portals, in general. What's his problem with them?

What Artists can Teach Creative Thinkers

Artists are innately creative, of course. That's why the rest of us, who are seeking to expand our creative powers, can learn much from them. Danielle Feliciano highlights three characteristics that we can borrow from artists to spur our own creative muse.

To Innovate, Adapt Someone Else’s Idea

Very often the best way to innovate is to borrow someone else’s idea and apply it in your business. A successful innovation does not have to be an all-new invention. It just has to be something new to your business that is beneficial, explains Paul Sloane.

Copycat Innovation: A Practical Route to Profitable Innovation

Copycat innovation, the act of adapting a solution that has been used successful in another industry or profession, is a more reliable, affordable route to innovation, suggests Dr. Yew Kam Keong, Ph.D.

Embrace Mistakes as a Source of Learning and Invention

How does your company deal with mistakes? If continuous learning from your employees, innovation and even breakthrough innovation are important to you, it is critical you embrace mistakes, at least as sources for learning and invention.

Personal Innovation: We Need to Stop and Think

Innovation experts love to make lists of obstacles to innovation. These lists include issues like lack of time, resistance to change, poor communication, middle management and so on. Employees like to cite obstacles such as these in part because they place the blame on the organisation and their mangers rather than on themselves. And, indeed, can you imagine a middle manager responding to a questionnaire on obstacles to innovation with the answer: “Why, I believe I am a major obstacle to innovation in this firm.”? But the truth is, possibly the biggest obstacle to innovation is simply that people do not stop and think!

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