Mark Erkens

MARK ERKENS

Marc Erkens is a strategy and innovation consultant within the Performance Improvement department at EY’s (Ernst & Young) Advisory. Passionate about innovation, Marc supports large German companies and multinationals to improve their capabilities in innovation management. There, he specializes on open innovation controlling and the selection and integration of appropriate open innovation tools to stimulate companies’ innovation success with the focus on new business models. Prior to joining EY, Marc was a student research assistant at the Technology and Innovation Management Group at RWTH Aachen University, where he received a master’s degree in economics.

Measuring Open Innovation – a Metrics-Based Management Toolkit for Successful Innovation Teams – Part 2

How to apply metrics to open innovation (OI)? That's the question we often get from our clients when they start to develop their open innovation capabilities. In order to provide an answer to this critical question, the following article will focus on the key findings of our Open Innovation KPI 2012 study. Based on this study, a metrics-based management toolkit has been developed, which provides the most relevant key performance indicators from the perspective of innovation managers, subject matter experts, and consultants.

Measuring Open Innovation – 3 Key Principles to Improve Your Innovation Measurement Practices– Part 1

Thanks to loads of compelling research studies and best practice cases in open innovation (OI) carried out over the last decade, several companies nowadays begin to embrace and partially apply the new principles and methods OI offers. However, when managing open innovation at the project level, even experienced managers still go blank at the question: how to assess, control, and measure the performance of these activities? In this series of articles, we will address the above issue by discussing a general framework for an open innovation performance measurement system (Part 1). Given this framework, a metricsbased management toolkit will be presented that provides a suite of key performance indicators (KPIs) for a specific set of OI methods that demonstrates the key results of our Open Innovation KPI 2012 Study (Part 2).