Trend Alert

The 3 C’s: Complex Problem Solving, Creativity and Critical Thinking – Core Soft Skills Required in the Workplace of the 4th Industrial Revolution

The next in our series on the 4th Industrial Revolution, from the Business Optimization Training Institute (BOTI). Start with Part I here.

6 Future-focused Ways Technology Will Affect Customer Service

For as long as businesses have existed, so has customer service. With each advance in technology, it appears the way organisations deliver customer service has evolved. Similarly, customers themselves have grown to expect faster responses, at almost all times of day. 

2019-10-17T12:37:28-07:00October 28th, 2019|Categories: Trend Alert|Tags: , , , , , , |

7 Modern Trends That Are Innovating Traditional Workplaces

The workplace of today little resembles the cubicles of yesteryear. More people telecommute and enjoy flextime options. Rather than a traditional top-down structure, many companies embrace a more democratic arrangement.

How Data is Changing the Internet of Things

More than half of the world's data has been created in the past two years. As digital connection and creation - the Internet of Things - becomes ever more prevalent, we have to consider how data can better be interpreted, personalized, and improved. In this podcast, we explore IoT, and how it can impact your business.

Smart Business Uses for Your Smartphone

For small business owners, every day is a mission to sell products without surpassing the budget. Unfortunately, the expenses can add up. From obtaining vendors to shipping out the product and paying your employees, there is an expense at nearly every corner. However, what if there was a way to save money and streamline your processes right from the palm of your hand?

2019-10-15T15:29:18-07:00September 25th, 2019|Categories: Support for SMEs, Trend Alert|Tags: , , , , |

May the 4th Industrial Revolution be with You, Part 4: ‘High on Emotion’

Emotional Intelligence is the new X Factor: This is the fourth in a series of articles that explore how the effects of the 4th Industrial Revolution are filtering into our lives on a global scale, what the workplace of the future will look like in the years to come and how we can ensure that we have the right skills to succeed. This article explores the concept of Emotional Intelligence as the new X Factor in securing success in the new era of the 4th Industrial Revolution.

2019-11-07T06:48:38-08:00September 10th, 2019|Categories: Trend Alert|Tags: , , , |

What NASA Can Teach Us About the Intrinsic Value of Connecting to Other Innovators

Numerous organizations run crowdsourced innovation programs, because companies can find better new ideas and take action on those ideas faster. This process allows companies to set a challenge and gather ideas from hundreds, thousands, or hundreds of thousands of participants.

A New Way to Collaborate: How Co-working Spaces Are Changing the Landscape for Remote Workers

If you’ve been looking to boost career satisfaction among your remote team members, co-working spaces may prove up to the task. Today, busy remote professionals around the world increasingly benefit from a changing office environment with the rapid proliferation of co-working spaces.

So You Think You Know Your Competitors? Think Again.

A brand-new car sold by a vending machine and a robot that brings in the laundry - in this article, we'll explore how to prepare for new competitors entering the market.

4 Ways Tech Is Innovating Ongoing Education for Businesses

Today's forward-thinking companies know that giving their employees access to ongoing education opportunities is an excellent way to prepare them to deal with changing circumstances in their industries.