Articles2020-03-20T15:51:11-07:00
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Try Double-Handed Innovation

April 13th, 2021|

Most new products and services are developments or combinations of existing offerings. But just adding features can lead to a product overloaded with ‘feature bloat’. Instead try giving with one hand and taking away with the other. Add something different and take away something of little value. Start by focussing on the market leading product (or products). List its top features and identify the benefit which customers get from each of the features. What problems are solved and how important are they? Then prioritise the list. From a customer perspective which are the most valuable and least valuable features? You may need input from a survey or focus group to help at this stage. Ask what features could we add [...]

TASC: A Practitioner’s Tool for Better Results in Open Innovation

November 25th, 2020|

Despite its popularity as a way to promote innovations, organizations face challenges in their open innovation (OI) initiatives. As knowledge flows are vital for the success of OI initiatives, organizations should identify right partners in their open innovation implementations. This article suggests TASC as a tool that can be used by practitioners for better results.

Interview with Erich Joachimsthaler, Author of The Interaction Field

November 18th, 2020|

I had the opportunity recently to interview fellow author Erich Joachimsthaler, the Founder and CEO of Vivaldi, one of the largest independent global strategy and business transformation firms, to talk with him about his new book The Interaction Field: The Revolutionary New Way to Create Shared Value for Businesses, Customers, and Society, to explore the important role that connections play in both business and innovation.

Interview with Stefan H. Thomke, Author of “Experimentation Works: The Surprising Power of Business Experiments”

November 12th, 2020|

I had the opportunity recently to interview fellow author Stefan H. Thomke, the William Barclay Harding Professor of Business Administration at Harvard Business School to talk with him about his new book Experimentation Works: The Surprising Power of Business Experiments, to explore the important role that experimentation plays in business and innovation.

Frugal Banking: An Opportunity to Create Customer Value in the Future?

November 11th, 2020|

Investments that are necessary to innovate and serve customers are no longer sustainable while COVID-19 hastens the need to exploit the potential of digital innovations. Serving customers accurately during unprecedented times requires a new mindset and business model innovations. If banks respond to customer requirements in completely new special situations, they can gain trust and integrity and become winners of the crisis.

What is a Virtual Innovation Lab?

November 9th, 2020|

The Virginia Department of Transportation created their own Virtual Innovation Lab, where they collaborate to solve problems related to remote work, engineering topics, safety, and more with the help of their entire distributed workforce. Learn more in this December 15th webinar!

Introduction to Game Theory

November 6th, 2020|

Game theory is a theoretical framework for conceiving social situations among competing players. In some respects, game theory is the science of strategy, or at least the optimal decision-making of independent and competing actors in a strategic setting. Let's have a look at a few examples.

Key Learnings of a Regtech Corporate Startup

October 28th, 2020|

Corporate start-ups sit in a sweet spot between corporate venturing and an external start-up. These initiatives have the luxury of the big brother organisation watching over them, but it also comes with the policies and procedures of the big brother.

How Does Diversity and Inclusion Impact Innovation?

October 19th, 2020|

Nearly all executives believe the long-term success of their business depends on the flow, testing, and development of new ideas. One of the problems is the old belief in the “creative genius” – that creativity and innovation belongs to a talented few and not to everyone.

Why Bother with User Innovation?

October 1st, 2020|

Users are a hidden ‘front end’ of innovation, highly motivated, prepared to experiment and tolerant of things not working right first time. So it makes sense to try and bring this perspective to bear.

Interview with Scott D. Anthony, Author of Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization

September 30th, 2020|

I had the opportunity recently to interview fellow author Scott D. Anthony of consulting firm Innosight to talk with him about his new book Eat, Sleep, Innovate: How to Make Creativity an Everyday Habit Inside Your Organization, which is his eighth book with his co-authors Paul Cobban, Natalie Painchaud, and Andy Parker. Congratulations Scott!

Customer-Centric Innovation? Sure, But With Which Customers?

September 29th, 2020|

Today, putting customers at the heart of innovation is a no-brainer for most business managers. However, should the innovation process involve all customers or only specific segments? In this article we explore the hurdles of these initiatives and propose a method to select the most relevant customers with whom to innovate.

Digital Tools and the Future of Remote Work

September 17th, 2020|

Until about four months ago, remote work was somewhat of a rarity, and, at very least, something most people were unfamiliar with. One of the few COVID-19 silver linings, however, was that many companies were forced to have their employees work remotely due to stay-at-home orders. This meant more time with families, less time in transit, and, for a lot, a surprising sense of comfort at "the workplace."