Communication2025-10-23T02:38:50-07:00
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How Technology Can Augment Human Collaboration

September 26th, 2018|

Innovation requires collaboration, but collaboration is stuck in a rut. Data science can help us climb out. It can increase the scale, the intentionality, and the nuance of how we collaborate. With the right data and algorithms, we can set our teams up to do something innovative.

Why Aptitude Tests Are Important for Jobs in Innovation

September 25th, 2018|

Innovation is one of the main ways in which a business can differentiate itself from the competition. Innovation could take place by improving business processes or by entering new markets after upgrading current product and service offerings. To be innovative, companies need creative employees who have the ability to transform ideas into reality.

Ready to Drive Global Innovation?

August 27th, 2018|

Everyone is mesmerized by the mystery and magic of innovation and new technologies through AI, Blockchain, IoT, AR/VR, Digital Ecosystems and more. Conversations center around the latest products and services as well as the future impact of a digital life. Yet there is one question that is surprisingly overlooked in many circles - how will leaders and teams innovate and collaborate in a changing business world?

It’s All About Interaction!

August 1st, 2018|

The central role of Interaction Design when creating delightful customer experiences

Organisations depend on their competitive advantage in order to become or keep successful, relevant for their customers and grow over time. As we all know, competitive advantage is achieved via either one – or a combination - of the strategies involving pricing, service and product quality or customer service excellence. We argue that another overarching strategy should always be present in a company’s strategy; delivering an excellent, desirable and memorable customer experience.

Strengthening Your Intra- and Inter-Department Partnership – The Welcome Side Effect of Design Thinking

May 23rd, 2018|

Imagine a world where customer service, procurement, marketing, finance, operations, human resources, and sales can truly help each other and work together, instead of stepping on each others’ toes and pointing fingers. A world where all parts of the organizations work together with a shared sense of purpose, no matter how different their cultures, processes, and systems, have been in the past.

The Value of Innovation at a Time of Crisis

May 2nd, 2018|

We often talk about the role of innovation in an age of constant, radical disruption, as defined by the 4th industrial revolution. Within this new environment, innovation leaders should play an essential role in helping the organization thrive and drive growth.

Want Innovative Employees? Use These 6 Innovative Hiring Methods

April 12th, 2018|

How many times have you read a candidate’s cover letter and found yourself actually dozing off? How many times have you (figuratively) rolled your eyes when candidates answer the question “what’s your greatest weakness” with “perfectionism”? How many times have you bored yourself asking that question?

How Can Personalization Improve Your Business Impact?

March 21st, 2018|

If there’s one mistake that marketers keep repeating, it is treating their customer base as a demographic instead of as a group of individuals. With this in mind, it comes as no surprise that personalizing your message increases your engagement rate while personalizing your brand as a whole tends to give your customer loyalty a boost.

Improving Communication for a More United Workforce

March 10th, 2018|

Many companies around America struggle with communication between the management, the employees, and every level for that matter. Unfortunately, bad communication can lead to lower production and even conflict within the company, squandering sales and hurting reputation.

How Great Managers Can Drive Employee Engagement

March 7th, 2018|

Are your employees underperforming? This happens even to star employees when they don’t feel motivated to do their job anymore. Luckily, great managers can drive employee engagement by reconnecting with their workers. To boost engagement, you must find out what drives the people to do their best job every day.

5 Ways to Create a Culture That Embraces and Adapts to Change

February 28th, 2018|

As part of today’s changing technological landscape, it is vital to create a workplace culture that adapts to those changes. Doing so starts with having a comfortable workplace culture to begin with. Making your employees feel at ease in their current working conditions is the basis of creating a workplace that can adapt to changes.

How the World of Esports is Taking Over Streaming Services

February 22nd, 2018|

As competitive gaming raises in popularity, streaming services are being flooded by gamers. When the world's most iconic gaming tournaments go live, viewers from around the globe travel to arenas and tune into streaming services so they can watch their favorite gamers battle for eternal glory and riches.

Hey Interface, What’s New?! – Conversational Commerce: People, Problems and Pitfalls

February 7th, 2018|

Apple’s anticipated addition to the Smart Speaker conversation will be released on Friday. Much as been said about this speaker and the broader commerce implications resulting from the confluence of voice recognition and AI technology. A confluence dubbed as conversational commerce by Uber’s Chris Messina in a piece published on Medium in 2015.

Want to Build a Culture of Innovation? Then Seek Out Your Innovation Agents

November 20th, 2017|

‘No man is an island, entire of itself’ runs the saying and it should probably go on to say that no concept should be introduced in isolation either. In the VUCA world, we’re all challenged with constantly trying to do something new, to create lasting change, transformation and disruption. That challenge means it helps to have others on your side, adding their enthusiasm, energy, perspective and creativity to the mix. Why… because if there’s one truth about innovation, it’s that it’s definitely not a solo sport!