Formerly a customer service leader within financial services, Derek Bishop has over twenty years’ experience of leading people and delivering business results in high volume and complex environments. Derek is the co-founder of boutique agency Culture Consultancy and has a fundamental belief that in a commoditised world, competitive advantage and business success can only be achieved by enabling your people to be their best.
As an expert on culture change, leadership and customer experience he is considered one of the leading thinkers on creating high-performance cultures; working with leadership teams of global organisations which are looking to deliver sustainable performance improvements through successful organisational culture change, people alignment and engagement. Derek leads, develops and coaches senior managers through performance enhancement and culture alignment; fast growth SMEs through the workplace culture journey, and corporate ‘start-ups’ through the innovation and design challenges.
He is co-author of Amazon best-selling book Building a Culture of Innovation, which was voted in the top 5 management books on innovation, as judged in the CMI book of the year awards 2017. He is also a keynote speaker covering topics such as organisational culture, cultures of innovation, leadership excellence, next generation leadership and high performing teams.
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