Embrace Collaboration and Co-creation: They are here to Stay!
Diversity of usage and increased exposure are sure-fire indicators to determine whether a particular business practice is destined for faddish despair, or for more enduring glory. Using these indicators, the new and emerging platforms of marketing and innovation - customer collaboration and co-creation - are here to stay. Though still in the early stages of growth and adoption they are fast becoming mainstream business practices, as the following examples illustrate.