Many companies are introducing Innovation as a Service, which means an internal group acts as a consultancy that can solve problems for business owners. These innovation teams bring a number of skills to the table, including research, communications, project management, networking, and much more. Many have also adopted a “proudly found elsewhere” solution approach, which uses crowdsourcing to ask the entire workforce---or even beyond the walls of the organization---for solutions to existing problems.
Crowdsourcing and open innovation initiatives are vital by bringing vast stakeholders together to share ideas on complex problems and opportunities. Much of the focus is set on engaging the crowd yet deciding which ideas to take a risk on requires data on the likely impacts and costs.
Anyone who works in the problem definition space knows the pitfalls of hidden issues. Solving a problem is sometimes dependent on who is articulating the problem, the lens with which they view the world, and the space that they have at the table...
As the director of the IdeaScale Crowd community, I recently had the opportunity to share some insights and best practices for innovators who are new to crowdsourcing, and may not have conducted their first campaign yet. We discussed five questions to ask as you prepare for your first campaign, why those questions are important, and some examples of good and bad answers to those questions.
Many enterprise organizations use crowdsourcing to find ideas in their blind spots - but how do you launch your first crowdsourcing challenge, and what sorts of questions do you ask? IdeaScale Crowd is hosting a webinar for first-time crowdsourcing innovators who want to engage a large group of collaborators in solving their problems.
Even the most fledgling innovation program have a research component. Innovation research guides decision making, problem statements, idea generation, solution sourcing, and several other points in the innovation lifecycle. And when it comes to research there are lots of ways to get the data that you need - but two common ways are surveys and crowdsourcing.
Every year, IdeaScale conducts an in-depth study of their customer trends in order to write an annual report, provide benchmarks to our clients (and ourselves), and better understand the marketplace. This data gathering and analysis takes up the better part of our first quarter and our report is generally published in March, but 2020 is a unique year for the crowdsourced innovation community (and indeed for everyone in the world).
When COVID-19 shut down the United States in 2020, everyone wanted to be a part of the solution. At NASA, the entire NASA workforce expressed their desire to help the nation combat the virus – even though most of their employees were asked to work from home.
Crowdsourcing ideas has a number of different virtues: from improving the likelihood that you’ll source disruptive ideas to lowering the overall program costs of running an innovation program… but there are some other cultural benefits to a crowdsourced innovation program.
Users are a hidden ‘front end’ of innovation, highly motivated, prepared to experiment and tolerant of things not working right first time. So it makes sense to try and bring this perspective to bear.
2020 proved just how important our relationships to banks and credit unions are as they worked to rapidly respond to the changing financial needs of their customers.
Every year, one question tops all the others that our customers might bring to us: how do I increase engagement in my innovation community? We see this question even in the most robust and activated innovation programs.
You have a problem to solve, and we have the crowd. IdeaScale has recently acquired Betterific, a crowdsourcing platform that engages a community of 18,000+ creative problem solvers, design thinkers, and ideators to help you come up with your next big idea. Learn more about how you can tap into this innovative community.
Organizational change can be met with resistance, especially if it excludes employee input.