Trends & News2021-06-18T07:55:16-07:00

What Companies are Excelling at Innovation in 2021?

November 3rd, 2021|

Every year, IdeaScale hosts the Innovation Management Awards to honor the work of organizations who are accessing the voice of the crowd and the power of digital innovation programs to generate extraordinary results. The competition has three categories: best innovation engagement strategy, best innovation process, and best innovation overall. Here’s what we can learn from this year’s winners. 

Psychoanalysis of Artificial Intelligence

October 25th, 2017|

IRIBU, the robot, a gold medalist at the last International Robot Olympics, slowly sits on the couch and leans back with a grin on face. He is in a large square room, decorated with antiquity, providing the intellectual ambiance for a tactical discussion.

Key Customer Service Trends You Need To Be Aware Of

October 24th, 2017|

Customer service is an essence of modern business. It surpassed prices and products as the most important brand differentiator a long time ago. According to the recent survey, almost 100% of global consumers claim that customer service is crucial in their choice of the brand. That’s why you need to stay up to date and learn about the key customer service trends in this article.

Do We Need a Digital Bill of Rights?

September 21st, 2017|

That the new Apple iPhone X uses facial-recognition software (FRS) to unlock the device rather than a pin or fingerprint, underlines the importance of this burgeoning technology. We will likely see a massive spread in the use of FRS which will bring many benefits but some serious risks which we need to start addressing now.

International Courier Services Developing Technology and Innovations

September 20th, 2017|

Courier services have come a long way in the past decade and a lot of that is down to technological developments. These days, couriers understand that in order to stand out and provide an exceptional service, they need to invest in the latest technology innovations. This is especially true when it comes to international courier services.

5 of America’s Best Innovation Labs

August 17th, 2017|

The innovation that goes on within American corporations is truly breathtaking. Of course, many of the best innovation labs require the immense resources of powerful companies, but at their heart, these labs all succeed when two components come together: the right people and the right ideas.

Turning Big Data into Big Paydays

August 16th, 2017|

The global technological advancement has been ongoing for many decades now. The ability to generate big data by companies concerning their clientele and customers is an opportunity that to exploit and transform into huge returns on paydays. Venturing into data analytics can form a source of income for many more people globally as big data continues to get more use.

Top Three Blogs on Innovation Talent

August 15th, 2017|

Innovation is a hot topic today. No wonder that there are numerous blogs on the subject. In a fascinating report, CapGemini found that “difficulty finding the right people to drive innovation efforts was the number one constraint to innovation success.” So we assumed there would be lots of good advice in these blogs on the people side of innovation ‑ innovation talent, leadership and teams. We set out, full of enthusiasm, to find the best blogs on innovation talent.

How will Your Organization Prepare for Extreme Scenarios?

August 14th, 2017|

A BISS-project powered by the Service Science Factory

Rapid changes in technology, customer needs and society forces large organizations to constantly adapt to a changing context in order to remain relevant. Organizations therefore need to shift their strategy from a reactive to a pro-active approach, or in other words, they need to anticipate the future to prepare for it. Developing extreme scenarios paints a picture of the future and poses the opportunity for organizations to prepare for upcoming challenges and to make use of new opportunities.

How Big Data is Optimizing City-Life Efficiency

August 1st, 2017|

A city without traffic jams seems like a far-fetched dream that most people would not even believe in. Many would say the same about air pollution as well since breathing in clean and fresh air in the cities is something that most have not really experienced. Well, you might be surprised, but big data could be the solution to all of these problems that modern cities face.

The 5 Most Innovative Renewable Energy Sources

July 31st, 2017|

As our population grows and we use more natural resources than ever, the issue of renewable energy sources becomes ever more pressing. Innovation isn’t only important in the business world, it’s also crucial for ensuring the future of our planet.

The 6 Best Video Streaming Tools for Tech Businesses

July 27th, 2017|

With video streaming becoming more and more popular, advancements have made networking much easier and simpler for technology businesses. In addition, they have also become a lot more affordable and practical to use. As tech companies begin to grow, the demand for such tools will also grow, and developers of data streaming tools know this. With that in mind, it is much easier to find many options for streaming tools.

How Big Data Will Influence the Insurance Industry

July 12th, 2017|

Although the advent of Big Data stands to benefit several industries, the insurance sector has a clear advantage in terms of leveraging technology to benefit not only its bottom line but also its customers. To a great extent, the insurance industry was one of the earliest adopters of Big Data; over the last few decades, actuaries and statisticians have been reviewing large data sets and preparing analytical reports for underwriters who in turn make decisions about coverage and premium rates.

How to Get Your Innovative Idea off the Ground in the Current Economic Climate

June 1st, 2017|

Incredibly, business confidence in the UK is continuing to rise, despite the spectre of Brexit and its potential implications on citizens. Many experts have attribute this to the growth of the manufacturing sector, which recorded a Credit Manager's Index (CMI) score of 62.7 during the first quarter of 2017 and a 1.5% increase from the previous quarter. This hints at significant growth potential for product-oriented firms, which are currently able to increase exports due to a more competitively priced (and fundamentally weaker) pound.

Fintech Innovations to Follow in the Future

May 18th, 2017|

Fintech has been one of the most talked-about topics in technological innovation lately, paving the way for revolutions in the financial sphere. The Bank of England announced last year that they would be looking to boost fintech development, indicating keen interest from financial giants. In this article, we’ll look at a few of the many recent innovative developments in fintech.

4 Intrapreneurs on the Blues And Bliss of Big Company Innovation

May 18th, 2017|

Life as an innovator can be exciting and terrifying at the same time. The Intrapreneurship Conference is taking over Stockholm for the next three days. We are featuring 25+ intrapreneurs on stage- sharing their approaches and results, their challenges and failures, and their personal hopes and fears. We started the day with trending topics. We asked our four presenters about their lives as innovators in large companies – and how they keep their energy up also when times are though.

Why Big Data Will Revolutionize B2B Marketing Strategies

May 10th, 2017|

B2B, or business to business marketing, involves selling of a company's services or products to another company. Consumer marketing and B2B marketing are really not that different. Basically, B2B uses the same principles to market its product but the execution is a little different. B2B buyers make their purchases solely based on price and profit potential while consumers make their purchases based on emotional triggers, status, popularity, and price. B2B is a large industry. The fact that more than 50 percent of all economic activity in the United States is made up of purchases made by institutions, government agencies, and business gives you a perspective of the size of this industry. Technological advancements and the internet has given B2Bs new [...]

Innovation Pays – More and More

May 1st, 2017|

Over recent years we have been tracking how companies identified as leading innovators subsequently perform in terms of growth in shareholder value. Linking innovation efficiency to out-performance against all major indices has proven the relationship that many across industry believe in and hope for: innovation pays. The latest round of analysis has just been completed and shows even greater performance than before.

7 Ways to Appeal to Your Customers through IoT

April 12th, 2017|

To understand the impact of IoT on customer service you first need to know what it is. Briefly defined, IoT is a system of interrelated devices, digital machines, and objects that have unique identifiers. All these entities also have data transfer capabilities over networks without the need for human/human or human/computer interaction. In this article, we'll explore how you can redefine and improve customer relationships through IoT.

5 Industries with the Most Innovative Companies

March 30th, 2017|

Have you ever wondered where great ideas come from? If your company has ever stalled for the lack of innovation, then you’ve probably thought about it from time to time. Innovative ideas can come from nothing, or from a long process of brainstorming and debate, but it always seems like some industries are consistently coming out with the best new products and processes, while others lag far behind. This isn’t your imagination; some industries are moving much more quickly than others. But which industries are the most innovative, and what sets them apart?

Innovation Hot Spots – Countries vs. Cities

March 27th, 2017|

We increasingly see the world and much of its innovation through the lens of cities not countries, but there is little clarity around where the true innovation hotspots of today, let alone tomorrow, are to be found. While there is general agreement around which are the most innovative countries, the lack of consensus around the criteria used to identify an innovative city has produced multiple views and varied answers. If we want to understand more about the approaches that are the most effective in leading locations, we must decide on the best way to assess which cities are the most innovative.