Problem Solving2025-10-23T02:03:23-07:00
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How To Effectively Deal With Unhappy Clients

January 21st, 2019|

No matter what the nature of your business is, you will inevitably encounter unhappy clients. Whether this is because it’s the fault of the company or something that couldn’t have been prevented – your first priority needs to be solving the problem.

A More Innovative Europe? Think Different About Innovation!

December 20th, 2018|

In Brussels, the Research & Innovation Program Horizon Europe (FP9) is the talk of ‘EU town’. Horizon Europe is hoped to be the great leap forward of Europe to close the innovation gap to the US and stay ahead of the emerging innovation giant China in the coming years.

Why Aptitude Tests Are Important for Jobs in Innovation

September 25th, 2018|

Innovation is one of the main ways in which a business can differentiate itself from the competition. Innovation could take place by improving business processes or by entering new markets after upgrading current product and service offerings. To be innovative, companies need creative employees who have the ability to transform ideas into reality.

What Role Does Research Play in Innovation?

August 6th, 2018|

A lot of innovation programs have naturally grown out of research and development groups, but most true innovation is a departure from what’s come before so what role does the “research” in “research and development” play in innovation?

The Role of Innovators at Large Organizations

June 18th, 2018|

In-house innovation programs continue to proliferate and our concept of the innovator has evolved alongside them. Now we no longer think of a creative genius sitting alone in their tower coming up with creative ideas. Now, innovators can play a number of different roles within an innovation program beyond idea author. A lot of interest and attention is being paid to this concept, because organizations that are looking to sponsor and train innovation skills at their organization need to understand what skills matter most when it comes to creating meaningful change. After all, it’s an important part of professional development nowadays. Every employee at any organization needs to be able to keep up with the rapid pace of change. So here are a few of the roles that innovators play at large organizations.

5 Top Careers for Innovative Problem-Solvers

June 7th, 2018|

For some, problem-solving comes naturally, and others most develop the skill. In any case, there are some careers that are especially suited for people who enjoy managing people, events and things to create positive outcomes. These professionals are highly skilled at using information and knowledge to resolve issues and engineer solutions. Certain fields require just this kind of heightened skill in problem resolution, and they reward professionals who are up for the task handsomely.

The Six Step Innovation Lifecycle

April 9th, 2018|

Innovation isn’t a one-time project. It’s a continuous activity. Which is why we are seeing numerous organizations adding an innovation department to their company infrastructure. In fact, in a recent survey of our client base, we were surprised to learn that almost 40% of our customers operate out of a dedicated innovation group.

Impact Assessment: The Innovation Paradigm Shift that is Coming

February 6th, 2018|

In the context of business management and economics, innovation has mainly been considered as a source of profit and growth. But innovation can also have a transformative role and recently more and more innovators and entrepreneurs are not only considering the financial returns of their projects, but also the societal impacts that they might bring with them.

How to Choose the Right Technology for Your Startup

January 11th, 2018|

In today’s era of hyperconnectivity, technology is the backbone of every successful business, irrespective of its size. For your startup, the choice of right hardware and software pieces means not only managing your team properly, but also boosting their productivity, getting the most of every project, and saving a lot of time and money.

Don’t “Fiddle” with the Crowd – Ask it Better Questions Instead

November 15th, 2017|

As the examples of successful use of crowdsourcing to address complex technical, business and social issues grow in numbers, so do the instances of failed crowdsourcing campaigns. To make crowdsourcing a widely recognized idea-generating and problem-solving tool, it’s imperative to understand the reasons of why this tool can fail or underperform.

Learning to Communicate With Difficult Co-Workers

April 4th, 2017|

No matter where you work, there's always some difficult co-workers you're going to have to deal with. Instead of wishing the situation away, which never works, it's time to learn how to perfect your skills for dealing with them.

Making Innovation More of a Science And Less of an Art

February 21st, 2017|

One of the greatest challenges facing innovation professionals is to find the right approach to a given innovation problem. Whether that’s instilling the innovation mojo in a large corporation or simply helping teams become more innovative, the ways to do this seem to be more of an art than a science. However, during the last ten years there has been a strong push to turn this art form into more of a science.

The Catalyst Network: Expanding the Reach and Impact of your Innovation Team

February 16th, 2017|

To amplify your company's presence and scale your influence, innovation teams need to harness informal networks and not simply rely on formal structures to create a thriving innovation eco-system. Enter Innovation Catalysts: natural champions who are believers, idea generators, problem solvers, mentors and sponsors in your organization.

The Frustrated Innovation Team: What Should They Do?

February 3rd, 2017|

Many executives talk a lot about innovation, but they don't really know how to make it happen. A corporate innovation team asks themselves: How do we "educate" our executives on innovation management and develop stronger corporate innovation capabilities together?

3 Advantages to Collaborating on Innovation as a Global Community

January 16th, 2017|

The list of problems that need to be solved is growing almost as fast as our solutions are. Some are concerned about the lack of food and water security, others worry about access to education and a whopping 45.2% of millennials think today’s most pressing problem is the destruction of natural resources. But with the proliferation of problems, organizations and enterprises are broadening their search for innovative solutions and many of them are looking to the crowd for ideas.

Creativity is Key: Tips on Avoiding Groupthink

January 10th, 2017|

It’s awesome when everyone agrees, isn’t it? Yes—and no. Most of us have, at some point, fallen into the trap of groupthink to avoid conflict and promote harmony in a group, whether at school, work, or on a committee. Groupthink has its perks: everyone feels comfortable, and there’s no risk of tension among members. It’s safe. Easy. Unfortunately, it can also kills creativity and innovation.

Transformative Constraints — Why They’re Core to Innovation and Inventiveness

November 25th, 2016|

They say creativity loves constraint. In fact, if you ask professional, creative people about their “limitations” they naturally see them as exciting and stimulating. Engineers and software designers for instance see constraints as absolutely fundamental to problem solving. So why does constraint get such a bad wrap? Why do so many people see them as things to be managed and talked around and spun? In this week’s episode, Adam Morgan delves deep into this topic and explains his process for creating a framework to understand constraint and a process to help people successfully manage it.

Product Innovation of a Trolley: A 3-step Journey

September 27th, 2016|

Consider the world’s most ingeniously designed products. Whether it’s your smartphone, your favorite racing bike or a nifty robotic lawn mower – they all have a one thing in common: rather than being conceived overnight, they were shaped by a series of consecutive, systematic innovations. But how does such a structured product innovation approach look? This CREAX project illustrates the ins and outs.

Challenged by Innovation? Someone May Have Already Solved Your Problem

July 12th, 2016|

In 1946, Soviet inventor and science fiction writer Genrich Altshuller developed a methodology called TRIZ. It became known as "the theory of inventive problem-solving" and was based on a simple premise: across different disciplines and applications, the same challenges occur again and again. Unfortunately, people keep solving nearly identical problems from scratch. The main lesson from TRIZ is this: if you understand how your innovation challenge is similar to someone else’s, you can reapply solutions that already exist, instead of reinventing the wheel time and again.

Avoid Innovation Paralysis – Why all Companies Can and Must Embrace Change

July 4th, 2016|

Someone once told me this: “Innovation is like an apparition of the Virgin Mary: one person saw her, but everyone talks about it.” Although funny, the quote aptly captures an attitude towards innovation that exists in many companies today. Innovation – and the skills that enable it – are sometimes considered as mystical gifts, preserved for the chosen few. In other cases, innovation is feared, because it involves unregulated processes, risk taking and investments with unpredictable outcomes. In this blog post, I’d like to make a case against this kind of innovation paralysis. Every company must innovate, and with the right understanding of the word ‘innovation’, every company can.