MICHAEL OHLER
Dr. Michael Ohler is principal and manager of European operations for strategy and innovation consulting firm BMGI. He also leads the company’s innovation practice for European operations. With more than 20 years of experience, Michael focuses on using people-driven approaches to shape and execute transformations, coach senior leaders, and train practitioners. He is a frequent speaker and author on topics related to strategy and innovation.
Innovation appears prominently as part of almost any company’s strategy. Why then is it so hard to make it repeatable, scalable and lasting success? Scholars name key elements that bring innovation in sync, such as leadership, strategy and governance. Often, though, it’s not what organizations aren’t doing that causes a problem, but what they are doing—they’re tripping themselves up.
Have you seen this equation: innovative = creative? Novelty always comes from “outside the box,” right? It’s a land of confusion to many, who then conclude they are just not the creative type. As a result, organizations lose out because being innovative is but one of a myriad of ways to being creative. All people can be creative—in their own way.
With over 400 million Google hits, “innovation” may be considered a buzzword, some entrepreneurs may even avoid talking about it, but they’re certainly practicing it! This article takes a closer look at an example of process innovation in the service industry. Understanding it better offers the possibility of spotting a large range of opportunities and converting them into business successes.
