PAUL MATTHEWS

Paul Matthews is a Manchester based business writer who works closely with Caunce O’Hara in order to better inform business owners on how to run a successful business. You can usually find him at the local library or browsing Forbes’ latest pieces.

How To Effectively Deal With Unhappy Clients

No matter what the nature of your business is, you will inevitably encounter unhappy clients. Whether this is because it’s the fault of the company or something that couldn’t have been prevented – your first priority needs to be solving the problem.

Running More Businesses at Once: Micro-Management vs. Macro-Management

As a business owner, finding the right management style will be one of the most important things you do. Your management technique should benefit your employees and most crucially, your business. Unfortunately, getting the balance right between micro-management and macro-management isn’t always easy.