The next in our series on the 4th Industrial Revolution, from the Business Optimization Training Institute (BOTI). Start with Part I here.
For as long as businesses have existed, so has customer service. With each advance in technology, it appears the way organisations deliver customer service has evolved. Similarly, customers themselves have grown to expect faster responses, at almost all times of day.
Prof. dr. Stefan Stremersch had an epiphany while running his personal record time in the Berlin Marathon. Running is innovation. Running needs innovation, for example when it comes to new solutions for improving endurance running equipment. In this article he talks about big brands such as Nike and Asics and why are they are (un)successful. But innovation also needs running: running teaches you characteristics that are needed to make innovation into a success. Read prof. dr. Stefan Stremersch his view on this below.
If you're running a business that exists digitally small or large, you do need to understand cyber threats, also known as cyber attacks.
Image recognition will make our cars safer, more efficient and reliable. Learn how image recognition technology is improving.
The workplace of today little resembles the cubicles of yesteryear. More people telecommute and enjoy flextime options. Rather than a traditional top-down structure, many companies embrace a more democratic arrangement.
Business owners can boost the visibility of their digital assets by taking advantage of a few helpful practices.
More than half of the world's data has been created in the past two years. As digital connection and creation - the Internet of Things - becomes ever more prevalent, we have to consider how data can better be interpreted, personalized, and improved. In this podcast, we explore IoT, and how it can impact your business.
For small business owners, every day is a mission to sell products without surpassing the budget. Unfortunately, the expenses can add up. From obtaining vendors to shipping out the product and paying your employees, there is an expense at nearly every corner. However, what if there was a way to save money and streamline your processes right from the palm of your hand?
Emotional Intelligence is the new X Factor: This is the fourth in a series of articles that explore how the effects of the 4th Industrial Revolution are filtering into our lives on a global scale, what the workplace of the future will look like in the years to come and how we can ensure that we have the right skills to succeed. This article explores the concept of Emotional Intelligence as the new X Factor in securing success in the new era of the 4th Industrial Revolution.
Numerous organizations run crowdsourced innovation programs, because companies can find better new ideas and take action on those ideas faster. This process allows companies to set a challenge and gather ideas from hundreds, thousands, or hundreds of thousands of participants.
If you’ve been looking to boost career satisfaction among your remote team members, co-working spaces may prove up to the task. Today, busy remote professionals around the world increasingly benefit from a changing office environment with the rapid proliferation of co-working spaces.
A brand-new car sold by a vending machine and a robot that brings in the laundry - in this article, we'll explore how to prepare for new competitors entering the market.
Today's forward-thinking companies know that giving their employees access to ongoing education opportunities is an excellent way to prepare them to deal with changing circumstances in their industries.
The scientific consensus on anthropogenic climate change only grows stronger. The most recent word from scientists is that the present warming of the globe is "unprecedented" in the last 2,000 years. Some 99% of scientists stood in agreement on this in 2011, and now the scientific community has declared there's "no doubt left" that human activity is warming the earth.