Investments that are necessary to innovate and serve customers are no longer sustainable while COVID-19 hastens the need to exploit the potential of digital innovations. Serving customers accurately during unprecedented times requires a new mindset and business model innovations. If banks respond to customer requirements in completely new special situations, they can gain trust and integrity and become winners of the crisis.
Companies have to attract and retain top talent to remain competitive in a globalized world. Without a motivated workforce, they'll fail to meet their goals and achieve growth, year after year.
What’s the future for the connected car, for digital financial services, or for smart and sustainable cities in the new industrial reality? How are innovations and technical developments in 5G, the Internet of Things and spectrum management impacting on future networks and future businesses? And if meaningful, affordable connectivity is the single best bet for accelerating socio-economic development and meeting the UN’s sustainable development goals (SDGs), how can we ensure we reach the billions of unconnected most in need?
I happened to learn about a new book by the legendary Charles Handy when I visited him a couple of months back at his home in Norfolk England ' the new philanthropists'. True to the title of the Book of probably Britain's most prolific management thinker (together written with his wife Elizabeth who is a portrait photographer), Charles talks about a new trend of successful young businessmen who don't only believe in giving money for just causes but by working on the spot with the needy so as to create a sustainable impact. He offers examples from entrepreneurs from South Africa, Ireland and Australia among others.
