Leveraging the “Pamplemousse Principle” in Creativity Training
Leveraging the “Pamplemousse Principle” In Creativity Training For more [...]
4 Ecosystem Strategies for Digitalization: Insights from the Swedish Mining Industry
Orchestrator, dominator, complementor, and protector: these are four ecosystem strategies toward digitalization. In this case study, we look at an equipment supplier wanting to participate in digitalization initiatives of its industrial customers, so it must configure an ecosystem strategy to align with multiple partners.
Learning Machines: From 95/5 to 60/40
In this article, we look at the future of work: as technology helps to automate more of our day-to-day processes, can we spend more of our time and resources on learning and innovation?
Innovation in Focus: Private Equity and Institutional Actors
Private equity funds invest in many traditional companies. So do institutional actors. When asked, leading voices in this field often claim that they are not looking for the next big thing, but dominant companies in the field, with low risk and a relatively predictable and stable cash flow.
How Machine Learning is Changing Business Communication
Machine learning is not a sci-fi concept anymore. Over the past few years, it has improved business operations in multiple ways. One of the areas that benefit from ML technologies the most is business communications. So, how does machine learning impact your internal and external communications? Let’s find out!
Frugal Banking: An Opportunity to Create Customer Value in the Future?
Investments that are necessary to innovate and serve customers are no longer sustainable while COVID-19 hastens the need to exploit the potential of digital innovations. Serving customers accurately during unprecedented times requires a new mindset and business model innovations. If banks respond to customer requirements in completely new special situations, they can gain trust and integrity and become winners of the crisis.
How has COVID-19 Accelerated Trends in Customer Service?
Since the outbreak of COVID-19, customer behavior has changed dramatically. To survive, businesses need to adapt by accelerating customer service trends that already exist.
Meaningful Work in the Age of Automation
As we look ahead and reimagine the future of work, augmentation of humans and technology will enable employees to create more meaningful work.
Human Creativity: The Critical Survival Skill of the 4th Industrial Revolution that Cannot be Automated
While 4th Industrial Revolution technologies are fast becoming the way to go in the world of the "new normal," they are driven by something far superior to robots: human creativity. Let's have a look at the importance of creativity in this article.
How Can AI and IoT Help in the Fight Against the COVID-19 Pandemic?
The mix of IoT and AI is being used by tech enthused agencies for curbing the rise of coronavirus cases, and flattening the curve. Read all about it here.
Why Digitalization Doesn’t Change the Way Companies Innovate
Will digitalization fundamentally change the way companies innovate? Our answer is no. While digital technologies hold enormous innovation potential, they belong to the sphere of “solutions” and are means to a higher purpose.
The Future of Email Marketing: Trends and Predictions for 2020
The importance of email marketing when spreading the word about a product or service cannot be overstated. Studies show that for every dollar spent on your email marketing campaign, you can get up to $44 as your ROI. This is 44 times more than other marketing channels like TV ads.
How Is Digital Innovation Changing Marketing?
In 2013, Adobe conducted a comprehensive research study and found that 76% of marketers believe that marketing changed more in the past 2 years than in the previous 50. Digital technologies were changing rapidly, impacting how marketers build their strategies and market to their audiences. Today, fast digital innovation has been replaced with the strategic implementation of new technologies in marketing.
6 Future-focused Ways Technology Will Affect Customer Service
For as long as businesses have existed, so has customer service. With each advance in technology, it appears the way organisations deliver customer service has evolved. Similarly, customers themselves have grown to expect faster responses, at almost all times of day.
How Image Recognition Is Transforming the Automobile Industry
Image recognition will make our cars safer, more efficient and reliable. Learn how image recognition technology is improving.