For as long as businesses have existed, so has customer service. With each advance in technology, it appears the way organisations deliver customer service has evolved. Similarly, customers themselves have grown to expect faster responses, at almost all times of day.
Image recognition will make our cars safer, more efficient and reliable. Learn how image recognition technology is improving.
How can we succeed in the online world when it seems to be changing by the day? This article explores critical questions business leaders need to be asking themselves as they explore case examples and strategies that have been applied by others, examine how the technologies and capabilities of the ‘mobile first’ internet could evolve in the next few years and identify a set of practical actions they can adopt to drive exponential online sales growth.
In our recent book The Future Reinvented, we are argued that, in the face of seemingly unprecedented change across society, learning at every level is central to survival and growth.
In recent years, our world has become hyper-connected, and while that offers many substantial benefits to both corporations as well as individuals, these benefits come with a hefty price tag on our privacy and security.
A few years ago, big data was a brand new frontier for businesses, and few could afford to leverage the technology on a large scale. Today, it’s much more accessible for companies of all sizes, and the field of big data has begun to mature.
Technological disruptions are defining this era of rapid business transformation and driving a set of deep rooted questions about the future of work, the implications for organizations, management and employees and how we can navigate to the ‘next horizon’.
At the core of every successful business lies innovation. This innovation, however, doesn’t always have to be of internal nature in the form of a new product or an upgraded service in order to have a spectacular effect on your brand’s success.
The business world, as well as every industry in the world, is undergoing a massive change in the wake of the technological revolution.
New technological advancements emerge every day. As this takes place, it's important to stay aware of changes and advancements.
Industry-disrupting innovation only occurs every so often, and very rarely in steady and sustainable growth cycles. Artificial Intelligence (AI) is one of these disruptors, and it’s highly versatile. From picking the next song on Spotify and predicting favorable stock trades, to robot assisted surgery and disease diagnosis, AI is taking every sector by storm.
Starting up a small business can be rough. Even if you possess near-infinite entrepreneurial spirit, chances are that you’ll run into some roadblocks along the way. Whether these obstacles are based in logistics of strategy and implementation of your business model, or even issues with the very products and services you offer, most of these problems can be solved with financial influx.
Don't expect practice of the law to be exempt from any of the ongoing digital transformations. There's actually an abundance of new technology that stands a good chance at revolutionizing how we study, practice and interpret the law — in the U.S. and beyond. Here's a look at some of the frontrunners.
Artificial Intelligence, like other digital transformations, have been commemorated in the field of customer experience for many years. However, it’s now the rage and this technology has been touching the sky. Today, the AI technology with its potential to mimic the human interactions have been so widely embraced by both the customers and brands that there’s no denying the fact that the AI in customer experience marriage will definitely work.
The technology world is changing at a very fast pace and new trends keep on emerging every day. The latest product that has received a warm reception and excited many business managers is Artificial Intelligence. Everybody is fascinating about AI because it promises to be an effective way of performing routine tasks and can be applied to the various sectors of the economy.