Communicate to Innovate: Tips from the World of Improvisation
Effective communication is at the heart of innovation: harnessing insights from customers, partners and co-workers, sharing ideas, building upon points of view, advocating and gaining support for one’s innovations all require razor sharp communication. Interestingly enough, communicating effectively is a two-way street. The sender and receiver of information are both responsible for landing it appropriately, and both sides need to actively participate. Two simple, but powerful behaviors that can help increase the efficiency of communication are listening and declaring.