Jim Clemmer

JIM CLEMMER

Jim Clemmer is a bestselling author and internationally acclaimed keynote speaker, workshop/retreat leader, and management team developer on leadership, change, customer focus, culture, teams, and personal growth. During the last 25 years he has delivered over two thousand customized keynote presentations, workshops, and retreats. Jim’s five international bestselling books include The VIP Strategy, Firing on All Cylinders, Pathways to Performance, Growing the Distance, and The Leader’s Digest. His web site is www.clemmer.net.

Don’t let Market Research Myopia Distract you from Innovation

Customer and market research, competitive benchmarking, and focusing on market share could be detrimental to your organization's future performance. These approaches are critical improvement tools. Top performing organizations have turned them into a disciplined and useful science. But they can also lead to "me-too" followership or - even worse - commodity products and services that compete only on price.

35 Ways to Cultivate Innovation and Organizational Learning

Innovation and organizational learning are inextricably connected. A company must learn from its mistakes and cultivate multiple pathways for recognizing and leveraging the best ideas effectively, whether those ideas come from inside or outside of the organization, says Jim Clemmer. Here are 35 ways to sharpen your organizational "innovation radar," to accelerate learning cycles and recognize and capitalize on opportunities faster.

How Strategic Planning Smothers Innovation: One Organization’s Story

The story of a once-innovative financial services firm illustrates the perils of substituting 'messy' innovation with a logical, orderly strategic planning process.

A process for continuous innovation is built on a service ethic

New products and services can be "knocked off" or copied. But it's much harder for competitors to duplicate a management system and corporate culture that produces a continuous stream of successful product and service improvements, innovations, adaptations and extensions. That continuous innovation stream comes from controlled chaos, which can be achieved through a four-stage process, according to Jim Clemmer.

2019-10-15T15:35:17-07:00November 28th, 2006|Tags: , , , |

Customer Intimacy and Empathy are Keys to Innovation

Just because a company is spending money on research (such as markets, customers, or new technologies) and development doesn't mean they will get innovation. Innovation, as with advertising, training, or many other organization investments, depends on the quality of the investment as much as the quantity of resources put in it. A high proportion of innovative new products, services, and companies flop. That's often because managers build better mousetraps without first making sure there are any mice out there. Or that people still want to catch them.

2019-10-15T15:35:20-07:00August 16th, 2006|Tags: , , , , |