Why Bother with User Innovation?
Users are a hidden ‘front end’ of innovation, highly motivated, prepared to experiment and tolerant of things not working right first time. So it makes sense to try and bring this perspective to bear.
Customer-Centric Innovation? Sure, But With Which Customers?
Today, putting customers at the heart of innovation is a no-brainer for most business managers. However, should the innovation process involve all customers or only specific segments? In this article we explore the hurdles of these initiatives and propose a method to select the most relevant customers with whom to innovate.
When Discovering Customer Needs, How Do You Get Beyond Survey Bias?
When Yamaha conducts research to drive product development, they've found opportunities in previously unexplored areas of incremental change. Learn more in this podcast interview.
Digital Tools and the Future of Remote Work
Until recently, remote work was somewhat of a rarity, and, at very least, something most people were unfamiliar with. One of the few COVID-19 silver linings, however, was that many companies were forced to have their employees work remotely due to stay-at-home orders. This meant more time with families, less time in transit, and, for a lot, a surprising sense of comfort at "the workplace."
How the Next Wave of Innovators Can Rebuild the Economy After a Crisis
Innovation takes many forms, and it will likely come from unexpected places in the next normal. Here are 3 ways business leaders can drive innovation regardless of what happens in the world.
Using Innovation to Improve Your McKinsey Organizational Health Index Score
2020 proved just how important our relationships to banks and credit unions are as they worked to rapidly respond to the changing financial needs of their customers.
Remote Innovation – A Method to use over Zoom
Paul Sloane discusses ways to collaborate remotely over Zoom, drawing on inspiration from the musical duo The Postal Service, in this new article.
The Future of Leadership Development Consulting is Here: a New Job is Emerging
The true basis of leadership is built upon a model generated by an X and Y axis. One side is the concept of leadership that creates change through a process-oriented approach, and the other as more of a relationship-oriented one.
Where Did the Suggestion Box Come From?
And what’s changed along the way?
Online ideation and collaboration might be a fairly recent business practice, but the suggestion box concept has been around at least since the 18th century.
How To Measure Your Knowledge Management Performance
With a clear understanding of knowledge management success, executives can make more effective managerial decisions.
Developing High Performance Leadership
Organizational knowledge cannot merely be described as the sum of individual knowledge, but as a systematic combination based on social interactions shared among organizational members.
Let Customers Help You Innovate During COVID
In this article, we'll look at three ways to engage customers and create products they want to buy right now.
Knowledge Management in the Era of the COVID-19 Crisis
Executives should look at three-step processes of knowledge accumulation, integration, and reconfiguration. This model for managing knowledge reflects a more strategic and practical perspective, as it is process-oriented and most applicable for leading organizations.
Why Let Others Disrupt You? Take the Smart Self-Disruption Journey!
In a time when uncertainty reigns, the fear of being disrupted can brutally hurt any business. Responsible leaders who dare to anticipate disruption and take steps to self-inflict it to their organization in a smart and controlled way are best positioned for the future.
Peace through Entrepreneurship: How Businesses Can Be a Force for Unity
Cyprus is politically divided, movement is restricted, and there are two different authorities and sets of laws. How can innovation and entrepreneurship thrive in such a polarized environment - and alternatively, how does that polarization drive innovation?