Trends

Basic trends – things like “Top Innovation Leaders 2020”

The 3 C’s: Complex Problem Solving, Creativity and Critical Thinking – Core Soft Skills Required in the Workplace of the 4th Industrial Revolution

The next in our series on the 4th Industrial Revolution, from the Business Optimization Training Institute (BOTI). Start with Part I here.

6 Future-focused Ways Technology Will Affect Customer Service

For as long as businesses have existed, so has customer service. With each advance in technology, it appears the way organisations deliver customer service has evolved. Similarly, customers themselves have grown to expect faster responses, at almost all times of day. 

2019-10-17T12:37:28-07:00October 28th, 2019|Categories: Trend Alert|Tags: , , , , , , |

A Climate and Ecological Crisis Demands Humanity Centred Design

Human-Centred Design has served us well as an innovation strategy over the last decades, making things better for people and more profitable for business. Today there is growing and widespread concern about the impacts of all this innovation on a third ‘P’ – the Planet. To innovate for a sustainable future we must transform our model from Human-Centred to Humanity-Centred Design.

7 Modern Trends That Are Innovating Traditional Workplaces

The workplace of today little resembles the cubicles of yesteryear. More people telecommute and enjoy flextime options. Rather than a traditional top-down structure, many companies embrace a more democratic arrangement.

How Data is Changing the Internet of Things

More than half of the world's data has been created in the past two years. As digital connection and creation - the Internet of Things - becomes ever more prevalent, we have to consider how data can better be interpreted, personalized, and improved. In this podcast, we explore IoT, and how it can impact your business.

How Companies Can Pursue a More Circular Economy

There are studies that say the world will run out of oil within 55 years. All the while, aquatic creatures are suffering at the hands of plastic pollution every day. On top of that, our collective contribution to the greenhouse effect is sending us underwater as sea levels rise at unprecedented rates.

Smart Business Uses for Your Smartphone

For small business owners, every day is a mission to sell products without surpassing the budget. Unfortunately, the expenses can add up. From obtaining vendors to shipping out the product and paying your employees, there is an expense at nearly every corner. However, what if there was a way to save money and streamline your processes right from the palm of your hand?

2019-10-15T15:29:18-07:00September 25th, 2019|Categories: Support for SMEs, Trend Alert|Tags: , , , , |

May the 4th Industrial Revolution be with You, Part 4: ‘High on Emotion’

Emotional Intelligence is the new X Factor: This is the fourth in a series of articles that explore how the effects of the 4th Industrial Revolution are filtering into our lives on a global scale, what the workplace of the future will look like in the years to come and how we can ensure that we have the right skills to succeed. This article explores the concept of Emotional Intelligence as the new X Factor in securing success in the new era of the 4th Industrial Revolution.

2019-11-07T06:48:38-08:00September 10th, 2019|Categories: Trend Alert|Tags: , , , |

So You Think You Know Your Competitors? Think Again.

A brand-new car sold by a vending machine and a robot that brings in the laundry - in this article, we'll explore how to prepare for new competitors entering the market.

How Going Green Can Help Your Profits and the Environment

The scientific consensus on anthropogenic climate change only grows stronger. The most recent word from scientists is that the present warming of the globe is "unprecedented" in the last 2,000 years. Some 99% of scientists stood in agreement on this in 2011, and now the scientific community has declared there's "no doubt left" that human activity is warming the earth.