Five Visible and Invisible Forces Behind Digital Innovation
Innovation is what leads to differentiation. There need to be both “hard” and “soft,” visible and invisible forces to drive the success of innovation management.
The Technology That Makes You Buy More Online
Who among us doesn't shop on Amazon, EBay or Ali Express? Remember when we still went to actual stores for every single purchase? It wasn't that long ago. And if you think we've reached the end of the process, you're mistaken - the world is going to keep changing. The direction is clear. We're in the midst of a tremendous change.
How to Use Innovation Metrics
Last year, one of the most popular topics at the annual Open Nation innovation conference was metrics. How do you measure your innovation capabilities? How do you track your results from established programs?
How To Effectively Deal With Unhappy Clients
No matter what the nature of your business is, you will inevitably encounter unhappy clients. Whether this is because it’s the fault of the company or something that couldn’t have been prevented – your first priority needs to be solving the problem.
Tech That’s Transforming Consumerism for the Better
Consumerism is already undergoing some big changes, and there will likely be even more as technology asserts itself as a dominant presence. But how exactly will these up-and-coming technologies impact manufacturers, retailers and, of course, modern shoppers?
3 Unique Ways to Improve the Online Engagement of Your Business
There is nothing innovative about understanding the need to increase your online presence for a more successful marketing campaign. Where the innovation lies, however, is in the methods you use to engage your audience and drive traffic to your business’ website.
How Will Consumer Products Change in the Next Decade?
Our products have come a long way in 100 years. Looking back at 1918, the most popular toy in that decade was Lincoln Logs, this year, the most popular toy to get your kid for Christmas is the Kano Harry Potter coding kit.
How Customer Experience Affects a Company’s Revenue
Customer experience is perhaps the single most valuable and emphasized component of business operations. Both B2B and B2C companies greatly value the concept of creating exceptional customer experience as the bottom line of achieving revenue growth.
6 Mistakes to Avoid When Creating a Social Media Conversion System
Many people create social media profiles, and then simply leave them online, not particularly performing or contributing to business at all. Social media can be considered a necessary, if not a little meaningless, use of time and resources, but the people who think this way are often missing out on the amazing conversion rates that social media can offer when used properly.
Strengthening Your Intra- and Inter-Department Partnership – The Welcome Side Effect of Design Thinking
Imagine a world where customer service, procurement, marketing, finance, operations, human resources, and sales can truly help each other and work together, instead of stepping on each others’ toes and pointing fingers. A world where all parts of the organizations work together with a shared sense of purpose, no matter how different their cultures, processes, and systems, have been in the past.
Want to Drive Innovation? Talk to Your Customers
The customer is always right. The timeless aphorism holds truer now than it ever did before, as the customer truly drives the ever-changing trends and shapes the industry, with companies battling each other to stay relevant in the hearts and minds of their devoted audience.
How Can Personalization Improve Your Business Impact?
If there’s one mistake that marketers keep repeating, it is treating their customer base as a demographic instead of as a group of individuals. With this in mind, it comes as no surprise that personalizing your message increases your engagement rate while personalizing your brand as a whole tends to give your customer loyalty a boost.
5 Things Innovative Companies Can Learn From Amazon
It is no secret that Amazon is a titan of industry. Given their tremendous success, they are quite obviously doing more than a few things right. While there are undoubtedly a myriad of different reasons that this company has become the giant that it now is, today we will be taking a look at five of the lessons that other companies can learn from Amazon.
The Little Things to Make Running Your Innovation Smoother
Getting your innovative idea to market takes a lot of time, hard work and stress. However, the work doesn’t stop once you actually get your product or service up and running.
How Innovative Brands Cut through the Commerce Cacophony
Three principles to navigate the blurring lines of retail, content, and new product development to simultaneously solve for consumer and commercial needs.